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The Power of Patient Stories – Interview with Sir Robert Francis QC

October 1, 2014 by Murray Anderson-Wallace

In this short extract from a longer interview, Sir Robert Francis QC discusses the importance and impact of patient stories with Murray Anderson-Wallace

Murray Anderson-Wallace has a clinical background in mental health services and psychological therapy, but has spent most of his career specialising in the social psychology of organisation and applied communications research.

His consulting practice is focussed on supporting organisations, networks and campaigns to tackle significant professional, ethical and social issues in more sensitive, humane and effective ways. Increasingly, he also supports people during serious incident investigations and represents families as an advocate in coronial proceedings.

Murray is Visiting Professor at the Health Systems Innovation Lab at London South Bank University, where he co-leads the Darzi Clinical Leadership Programme, the MA in Social Change.

His practice also includes work as an independent journalist and editor, producing media to stimulate debate about socio-cultural issues in complex human systems.

Murray has been recommended for appointment as a Specialist Magistrate sitting in the Family Courts and – pending approval from the Lord Chancellor’s Office – will begin his judicial role in 2021.