Drawing on lessons from social psychology, Murray Anderson-Wallace and ethicist Dr Suzanne Shale identify three main traps to avoid when thinking about culture in the NHS. This article is part of a series of pieces written to co-incide with the publication of the Francis Inquiry. The attached PDF is an extended version of an article […]
Written from the authors’ experience in conflict intervention in their private consulting practice, “Engaging Communication in Conflict” uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. This book offers encouragement for a world sometimes overwhelmed by conflict and presents an expanded and […]
This book contains a collection of papers which were presented at the Seventh International Conference on Multi-Organizational Partnerships and Cooperative Strategy. The aim is to advance the understanding of the nature of such partnerships and strategies by providing an international platform for the exchange of novel ideas, experiences and practices. The conference covered in this […]
Organisational Development in Healthcare introduces the practical ways in which change in health services can be promoted. It includes descriptions of all of the most important approaches to change currently being used in the NHS, discussion of when they work best and details of the evidence of their impact.
Textbooks in the areas of Organizational Behaviour, Human Resource Management, Communication Studies, and Organizational Development and Change typically treat person and organization as separate entities, in a subject-object relation. However there is another story of persons and organizations, one in which Person is seen to participate in social processes, and, in so doing, to both […]
Clinical Governance is integral to healthcare and all doctors must have an understanding of both basic principles, and how to apply them in daily practice. Within the Clinical Governance framework, patient safety is the top priority for all healthcare organisations, with the prevention of avoidable harm a key goal. Traditionally medical training has concentrated on […]